As your Independent Insurance Broker, we recommend insurance products and services on your behalf that are best suited to your insurance needs.

Our role is to provide you with the best insurance value that combines coverage, service and price to meet your requirements. We also provide you with quality service which includes professional insurance advice and claims support. When any issue arises regarding your insurance coverage, we are your advocates, using our extensive professional experience to best represent your individual and commercial requirements.

Brokerage compensation is part of your insurance premium. A pre-determined range of compensation, between 5%-25% of the overall premium depending on the class of coverage is included in your policy invoice, representing brokerage compensation. The CAA membership compensation is $15.

This commission percentage is paid for the policy term for both new business and renewals.

Most Facility auto policies have a limit of the total dollars paid in commission for each vehicle insured.

Should there be an increase in the commission schedule we receive from your insurer, or any other material change that affects compensation arrangements, we will notify you.

It is important for FSB to have strong relationships with Insurance providers that provide different areas and types of commercial and personal products to meet our clients varying needs and requirements. In some cases, the Insurance Company recognizes our efforts through a contingent profit commission contract. Payment of this contingent profit may depend on a combination of growth, profitability, loss ratio, volume, retention and increased services that we provide on behalf of the insurer. Contingent profit commission is not guaranteed. For detailed information on contingent profit commission, please go to your individual Insurance Company’s website.

Your insurer will be providing you with a copy of Consumer Code of Rights and Responsibilities, which will be forwarded to you with your new business policy. If you have any questions regarding this or any other aspects of your insurance please contact us at (905) 731-5177.

For more information on CISRO Principles of Conduct and RIBO’s Fact Sheet about Registered Insurance Brokers, please click the links below:

CISRO Principles of Conduct for Insurance Intermediaries

RIBO Fact Sheet About Your Registered Insurance Broker

E&OE